The word “audit” can strike fear into the hearts of healthcare providers, and podiatrists are no exception. Billing audits are a reality of the healthcare landscape, and being prepared is your best defense. Below, the team at A Step Above Health Management will guide you through the essentials of audit preparation and response, helping your podiatry practice navigate the process with confidence.
Common Audit Triggers in Podiatry
Several factors can increase the likelihood of an audit for a podiatry practice:
- High Utilization of Certain Codes: Unusually high billing for specific procedures compared to peers may raise red flags.
- Routine Foot Care Billing: Medicare closely scrutinizes routine foot care services, making accurate documentation and adherence to Local Coverage Determinations (LCDs) crucial.
- Diabetic Foot Care: Due to the complexity of diabetic foot care and its associated costs, this area is often subject to audits.
- E/M Coding Patterns: Consistent use of higher-level evaluation and management (E/M) codes than your peers may trigger an audit.
Proactive Preparation: Your Best Defense
Don’t wait for an audit letter to arrive. Take these steps now to ensure your practice is prepared:
- Internal Audits: Conduct regular internal audits of your coding and billing practices. This helps identify potential issues and allows you to correct them proactively.
- Meticulous Documentation: Accurate and thorough documentation is your most valuable asset during an audit. Ensure your records clearly support the medical necessity of services billed.
- Stay Current: Coding and billing guidelines change frequently. Stay informed about updates from Medicare, Medicaid, and other payers.
- Compliance Plan: Implement a comprehensive compliance plan that includes policies and procedures for coding, billing, and documentation.
Responding to an Audit: A Step-by-Step Approach
If you receive an audit notice, don’t panic. Take these steps:
- Understand the Scope: Carefully review the audit letter to understand the specific codes, dates of service, and issues being reviewed.
- Gather Documentation: Collect all relevant medical records, billing records, and supporting documentation.
- Organize and Review: Organize your documentation in a clear and logical manner. Review each record to ensure it supports the services billed.
- Cooperate, But Protect Your Rights: Cooperate fully with auditors, providing them with the requested information in a timely manner. However, be aware of your rights and don’t provide more information than requested unless upon further review.
- Seek Expert Help: Consider consulting with a certified coding specialist experienced in audit response.
Appealing Audit Findings
If the audit results in unfavorable findings, you have the right to appeal. The appeals process varies depending on the payer but generally involves multiple levels of review. Having an expert on your side can help your chances of success.
We can help you avoid billing errors. A Step Above Health Management provides specialized podiatric medical billing services to clients nationwide. Let our firm provide your practice with a plan customized to manage all your billing needs. Please call us at (877) 448-6233 to learn how our solution can save you money and help streamline your billing process.
